Privacy Policy

At PicSpace ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at www.picspace.ai (the "Service").

By using PicSpace, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, and profile details
• Profile Content: Photos, portfolio images, bio, skills, and experience
• Contact Information: Location, phone number (optional), social media links
• Booking Information: Availability, rates, booking preferences
• Communications: Messages sent through our platform, support inquiries
• Payment Information: Processed securely through third-party payment processors (we do not store credit card details)

1.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Cookies: See our Cookie Policy for details
• Analytics: Platform performance and user behavior metrics

2. How We Use Your Information

We use your information to:

• • Provide, maintain, and improve our Service
• • Create and manage your account
• • Enable profile discovery and search functionality
• • Facilitate bookings and communications between users
• • Send important updates, notifications, and service announcements
• • Respond to your inquiries and provide customer support
• • Prevent fraud, abuse, and security issues
• • Comply with legal obligations
• • Analyze usage patterns to improve user experience
• • Send marketing communications (with your consent, opt-out available)

3. How We Share Your Information

3.1 Public Information

Your profile information (name, photos, bio, portfolio, location, skills) is visible to other users for discovery and collaboration purposes. You control what information to include.

3.2 Service Providers

We share data with trusted third-party service providers who help us operate the platform:

• • Cloud hosting and infrastructure providers
• • Payment processors (for premium features)
• • Email service providers
• • Analytics providers
• • Customer support tools

3.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and subject to a different privacy policy.

4. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Request your data in a portable format
• Opt-out: Unsubscribe from marketing emails
• Cookie Control: Manage cookie preferences in your browser
• Restriction: Request limitation of processing
• Object: Object to certain types of processing

To exercise these rights, contact us at info@picspace.ai

5. Content Moderation

To maintain a safe and professional environment, we actively moderate user-generated content:

• Automated Filtering: All messages and profile content are automatically scanned for objectionable material, including profanity, hate speech, and inappropriate content.
• Content Reporting: Users can report inappropriate content or behavior through our reporting system. All reports are reviewed within 24 hours.
• User Blocking: Users can block other users to prevent unwanted interactions. Blocked users cannot see your profile or send you messages.
• Moderation Response: We aim to respond to all content reports within 24 hours. For urgent safety concerns, contact us directly at support@picspace.ai.

If you encounter inappropriate content, please use the report feature or contact us at support@picspace.ai.

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• • Encryption of data in transit (HTTPS/SSL)
• • Secure data storage with encryption at rest
• • Regular security assessments and updates
• • Access controls and authentication
• • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where required by law to retain certain information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

PicSpace is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately at info@picspace.ai.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: